Sustainability & Responsibility

Netox is commited to sustainable development

Responsible IT service provider

Our environmental responsibility as a provider of IT services is reflected in all our activities: our processes and services are designed in such a way that the use of energy, natural resources and raw materials is as efficient as possible, we ensure responsible lifecycle management of devices and we favour partners that promote sustainable development. Our operations are certified in accordance with the requirements of the ISO 14001 environmental management system standard.

We are actively seeking to move to newer, more energy-efficient and more environmentally friendly solutions in technologies. We offer sustainable digital services that allow our customers to be more resource smart and climate friendly.

Towards more sustainable practices

We take concrete measures to promote environmental awareness and reduce emissions. We have created a climate roadmap in which we set ourselves the goal of being carbon-neutral throughout our business by 2035. The climate roadmap includes concrete targets and measures to reduce the environmental impacts for the coming years. These measures include taking environmental responsibility into account in procurements, the use of renewable energy sources and supporting low-emission commuting.

We calculate our carbon footprint annually for our entire business (Scope 1–3) to monitor the achievement of our emissions reduction targets set out in the climate roadmap. Calculating our carbon footprint helps us understand in depth where emissions come from and how to reduce them.

Netox Ltd is committed to being a carbon-neutral company by 2035, and by 2030, our goal is a 100% reduction in scope 1–2 emissions.

Emissions in numbers 2022

The calculation takes into account emissions from the entire value chain (Scope 1, 2 & 3), including the following emission sources.

Scope 1
Fuels for vehicles:
Emissions from use

Scope 2
District heating

Scope 3
Equipment sales
Packaging materials
Commutes and business travel
Waste management and water use
Fuel production


Emissions / Year


Emissions / Revenue M€


Emissions / Employee

Emissions of the entire value chain

The calculation takes into account emissions along the entire value chain, including vehicle fuel use, electricity and district heating, product sales, procurements, packaging materials, transportation, commuting and business travel, waste management and water use, and fuel production.

In total, Netox’s emissions in 2022 were 3,482 tonnes of CO2e, which is equivalent to driving approximately 6,798 kilometres per tonne. Relative to Netox’s turnover, the emissions were 154 tonnes of CO2e per million euros and the emissions per employee were 28 tonnes of CO2e. These measurements provide us with a starting point from which we can direct our efforts towards more sustainable practices.

Ethical and Lawful Business – Whistleblowing

Responsibility and risk management are central to Netox’s operations. Netox complies with ethical principles and the Whistleblower Protection Act (1171/2022), which entered into force on 1 January 2023 and has been used to implement the EU Whistleblowing Directive.

We use the anonymous Whistleblowing channel WhistleB. Through the reporting channel, we offer the opportunity for employees, partners and other stakeholders to report any suspicions of abuse. The Whistleblowing channel is only for reporting suspected abuse and the reports must always be made in good faith. All reports are treated confidentially by Netox’s Whistleblowing team.

Our ethical principlesLink to the Whistleblowing channelWhistleblowing Privacy Policy

The report can be submitted completely anonymously or under your own name. If you notice any problems in our operations, please let us know immediately. Through the channel, you may report, for example, the following types of violations:

• Bribes and inappropriate gifts
• Breaches of competition law
• Breaches of data protection law
• Financial abuses
• Serious forms of discrimination or harassment
• Environmental violations
• Other serious violations of legislation or Netox’s Code of Ethics.

The Whistleblowing service is a third-party and secure platform that does not store metadata or IP addresses, which guarantees the anonymity of whistleblowers. Whistleblowers will receive credentials to communicate with the Netox team. Reports are only visible to the team and selected parties, and cases are handled with respect for the interests of the parties involved. When the case is resolved or the data is not required, the personal data is deleted.

Responsibility, occupational safety and personnel appreciation

We Are Responsible

Our employees are the foundation of our success. In business, we respect international human and labor rights. We recruit, hire and employ professionals based on their expertise.

We offer equal employment opportunities regardless of gender, nationality, religion, ethnic origin or other similar characteristics. We also expect our partners to comply with these principles.

We act responsibly, systematically and in a customer-oriented manner in the development of quality: we carry out risk assessments based on ISO standards (ISO 14001, ISO 9001, ISO 20000-1, ISO 27001) on a regular basis, and we also continuously develop our operations, occupational well-being and occupational safety.

Information security and digital trust 24/7

We are committed to information security and data protection. We participate in national and international development projects in the field of data security. We have an ISO 27001 certified security management system for all of our operations.

We guarantee the reliability of data security and data protection towards our partners and authorities when we act as a party to their critical projects. We continuously assess the suitability of data security controls and security practices for our own and our customers’ needs.

We ensure that every employee has access to the information they need for their job. We also remember our confidentiality obligations; every Netox employee and partner working for Netox has an obligation to keep work matters confidential. We ensure the security awareness and competence of our employees through regular security training.

Data protection is important to our customers and employees, and we are committed to respecting and protecting their personal data. We process the personal data of our customers and employees in accordance with the law and our internal instructions.